Refunds & Returns
Due to our mission and associated business model, we only offer returns if you receive the incorrect order or if your order arrives damaged. You have 30 days from the day you receive your order to notify us. When you make a purchase from ArtLifting, our artists get paid following that purchase, therefore, we appreciate your understanding of our return policy.
If you never received your products, you have 30 days from the day you placed your order to notify us. All packages are sent with a tracking number. Tracking information is sent to the email account that you provided to us upon checkout. If your tracking information indicates that your package was delivered but you never received it, please contact your local postal carrier or customs office (for international packages). We are not responsible for providing refunds if your tracking information indicates that your package was delivered.